4 Security and compliance

Hypermynds operates in regulated energy and financial environments.
Our systems handle:

  • market orders
  • customer data
  • financial information
  • authentication credentials
  • and regulatory processes

Security is therefore not optional: it is part of everyone’s job.

4.1 Access control

Access to Hypermynds systems is granted on a need-to-know basis.

You will receive access only to:

  • the services
  • environments
  • and data

that are required for your role.

Do not:

  • share accounts
  • share credentials
  • or use someone else’s access

If you need additional access, request it through your manager or HR.

4.2 Authentication and identity

Hypermynds uses centralized identity management (e.g. Auth0, Google Workspace and other identity providers).

You must:

  • use strong, unique passwords
  • enable multi-factor authentication (MFA) wherever available
  • and keep your account recovery information up to date

Never disable MFA on company systems.

4.3 Secrets and credentials

All secrets must be stored in Bitwarden or in approved secure systems.

This includes:

  • passwords
  • API tokens
  • SSH keys
  • certificates
  • and recovery keys

Secrets must never be:

  • sent via email
  • shared on Slack
  • stored in code repositories
  • or saved in plain text files

If you believe a secret has been exposed, report it immediately.

4.4 Customer and market data

Data from customers, energy markets and partners must be handled with care.

Do not:

  • copy customer data to personal devices
  • upload it to external services
  • or share it outside Hypermynds

Use only approved tools and environments to access and process sensitive data.

4.5 Production systems

Production environments contain live customer and market data.

Only authorized personnel may access or modify production systems.

Do not:

  • run experiments
  • test scripts
  • or ad-hoc changes

directly in production.

All changes must follow the defined deployment and approval process.

4.6 Certificates and market credentials

Hypermynds uses digital certificates and cryptographic credentials to access energy market platforms (such as GME).

These credentials:

  • are legally binding
  • can place real market orders
  • and may have regulatory impact

They must be:

  • stored securely
  • accessed only when required
  • and never copied or shared

Misuse of these credentials can have serious financial and legal consequences.

4.7 Compliance and audits

Hypermynds may be subject to:

  • customer audits
  • regulatory requirements
  • and internal controls

You may be asked to:

  • document processes
  • provide logs
  • or explain how systems work

This is normal in a regulated environment.
Always provide accurate and complete information.

4.8 Reporting issues

If you notice:

  • a security weakness
  • a data leak
  • suspicious activity
  • or a process that puts compliance at risk

report it immediately to your manager or to HR.

Early reporting protects both you and the company.